Shipping Policy

Last updated: October 23, 2026

This policy covers orders placed at speedcigars.com, operated by Speed Fuel Corp ("Speed Cigars", "we", "us"), 344 E State Rt. 4, Paramus, NJ 07652.

1. Who can order

• You must be 21 or older to purchase. We verify your age before an order ships, and an adult 21+ must sign for the package at delivery. See Section 4.
• We ship only to addresses in the United States, and only to the states listed in Section 2. We do not ship internationally or to APO/FPO/DPO addresses.

2. States we ship to

We currently ship to Alabama, Arizona, California, Connecticut, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Maine, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, Ohio, Oklahoma, Pennsylvania and Tennessee.

We add states only after we have confirmed the licensing and tax rules that apply in each one. If your shipping address is in a state we do not serve, checkout will not show a shipping option and the order cannot be placed. We may cancel and fully refund any order addressed to a state we do not serve.

3. Processing time

• Orders are processed on business days (Monday to Friday, excluding US federal holidays).
• Orders usually ship within 1–2 business days after age and address verification.
• An order does not ship until age verification is complete. Verification problems, address problems, fraud screening or high order volume can delay shipping.
• When your order ships, we email you a tracking number.

4. Adult signature required (21+)

Every order ships with Adult Signature Required. The carrier will release the package only to a person aged 21 or older at the delivery address who shows a valid government-issued photo ID. Packages cannot be left unattended, signed for by a minor, or redirected to a location that bypasses the signature requirement.

If no eligible adult is available, the carrier will leave a notice and try again or hold the package for pickup under its own procedures. If the package comes back to us undelivered, see Section 9.

5. Carriers

We ship with UPS, using UPS Delivery Confirmation Adult Signature Required on every package. We cannot deliver to P.O. boxes; please use a street address where an adult 21+ can sign.

6. Shipping charges and delivery estimates

• Shipping charges are calculated at checkout and shown before you pay.
• The adult signature fee is included in the shipping charge shown at checkout.
• Delivery times shown at checkout are the carrier's estimates. They are not guaranteed, and we are not responsible for carrier delays.

7. Taxes

Applicable sales tax is calculated at checkout where we are required to collect it. Your state or locality may impose other taxes on tobacco products, such as a use or excise tax, that we do not collect. Paying those taxes is your responsibility.

8. Weather and freshness

Cigars are sensitive to heat and cold. During extreme weather, we may hold an order for a short time or pack it with additional protection. If we hold your order, we will email you, and you may cancel for a full refund while it is on hold. Once a package is with the carrier, the carrier's transit conditions are outside our control.

9. Undeliverable and refused packages

If a package is returned to us because the carrier could not obtain an adult signature, the address was wrong, or the package was refused or not picked up, we will contact you. We can either reship the order once you pay the new shipping charge, or refund the product price minus the original shipping charge and any return freight the carrier charges us.

10. Lost, damaged or incorrect shipments

• Damaged or incorrect items: contact us within 3 days of delivery with your order number and photos of the package and products. Keep all packaging until the claim is resolved.
• Lost packages: if tracking has not updated for 7 days, or the package has not arrived within 7 days after its estimated delivery date, contact us. We will open an investigation with the carrier, and once the carrier confirms the loss, we will replace or refund the order.
• A package marked delivered with an adult signature is considered delivered.

11. Cancellations

You can cancel an order at no charge until it ships. Orders that fail age verification are cancelled and refunded in full.

12. Changes

We may update this policy as state laws and carrier rules change. The version posted when you place your order applies to that order.

Contact

Speed Fuel Corp · 344 E State Rt. 4, Paramus, NJ 07652 · support@speedcigars.com · +1 (201) 757-5874 · Mon–Fri 9am–6pm ET, Sat 10am–6pm ET, Sun 12pm–6pm ET